The Five Minute Youth Ministry Coach

What to Do When You Don’t Know the Answer

By Jay Holland – Student and Family Ministries Pastor

Whether it’s a tricky Bible issue, a hard theological tension, or a deep personal question you’re not sure how to handle — you don’t have to panic.
You just need to stay humble, stay curious, and keep pointing to the character of God.

Let’s walk through a few simple but powerful principles that will help you lead even when you don’t have all the answers.

1. Admit When You Don’t Know

  • It’s perfectly okay to say, “I don’t know.”
  • In fact, humility builds credibility with your students.
  • Try: “That’s a great question — I want to dig into that more and get back to you.”
  • Your goal isn’t to impress — it’s to guide and model honesty.

2. Discern What’s Behind the Question

Before rushing to answer, say a quick prayer in your heart:
“Lord, help me see what this student really needs.”

    • Be curious before confident:
      • Is this a theological curiosity about God’s mysteries?
      • Or is it a question born from pain, confusion, or personal experience?
    • If it’s curiosity:
      • Acknowledge the mystery and wonder of God.
      • “That’s one of those things we might not fully understand this side of heaven.”
    • If it’s pain:
      • Start with empathy: “That’s really hard. I’m so sorry you’re carrying that.”
      • Then gently remind them of God’s character:
        • He is good and kind.
        • He promises to work all things for good.
        • Jesus himself wept with those who wept.

 

Remember: The question they ask may not be the question that needs answering. Ask follow-up questions, listen deeply, and focus on their heart more than the topic.

3. Model How to Search for Answers Together

  • Students don’t just need information — they need to see how to search faithfully:
    • “Let’s see what Scripture says.”
    • “Let’s ask a pastor or mentor.”
    • “Let’s dig into a trusted resource this week.”
  • This turns a hard moment into a discipleship opportunity.

4. Point Back to Jesus and God’s Character

Some questions don’t have neat answers. In those moments, focus on who God is:

      • His love.
      • His grace.
      • His presence.
      • His promises.

 

Teach students that faith isn’t about having every answer — it’s about trusting the One who does.

Bonus Tip

Keep a “Questions I Want to Ask God Someday” list.
This can be a playful but respectful way to hold mystery while still honoring curiosity.

Closing Challenge

This week, don’t be afraid of the tough questions.
You’re not called to be a walking Bible dictionary — you’re called to be a faithful guide.
So pause, pray, and be curious.
Lead with humility. Listen with empathy.
And when you don’t know what to say — point them to the grace, love, and nearness of Jesus.

I’m Jay Holland — and this has been your 5 Minute Youth Ministry Coach.
Remember, in addition to Apple Podcast, Spotify, and YouTube, you can find each of these episodes at www.youthministry.coach, where you’ll also find them in blog form if you prefer reading over listening.


Have a great day — and I’ll talk to you soon.